Frequently Asked Questions (FAQ)

1. What services do you offer?

We offer a range of creative services including:

  • Graphic Designing
  • Logo Designing
  • Web Designing
  • Video Animation
  • Digital Marketing
  • Print on Demand Services

2. How does the design process work?

Our design process is simple and collaborative:

  • Step 1: Initial consultation to understand your requirements.
  • Step 2: We create draft designs based on your input.
  • Step 3: You review the drafts and provide feedback.
  • Step 4: We revise and finalize the design as per your feedback.

3. What are your turnaround times?

The turnaround time depends on the complexity of the project. For most logo designs, we typically deliver the initial drafts within 3-5 business days. For larger projects like web design or video animation, it may take 1-2 weeks. We will discuss and confirm timelines before starting any project.

4. Can I request revisions?

Yes, we offer revisions to ensure you are 100% satisfied with the final product. The number of revisions allowed depends on the service package you select.

5. What do you need from me to get started?

To get started, we will need the following details:

  • A clear description of your project or requirements.
  • Any relevant brand materials (logos, colors, fonts, etc.).
  • Your target audience and any specific preferences you have for the design.

6. Do you offer custom packages?

Yes, we offer custom packages to meet the unique needs of our clients. Please get in touch with us to discuss your specific requirements.

7. How do I pay for your services?

We accept payments via various methods including credit/debit cards, PayPal, and bank transfers. Payment details will be provided once the project is confirmed.

8. Do you provide refunds?

We aim for complete satisfaction, but if you’re not satisfied with our work, we offer partial or full refunds depending on the project’s status and our refund policy.

9. Can I contact you for support after the project is completed?

Absolutely! We provide after-sales support to ensure everything runs smoothly with your designs or websites. Feel free to reach out to us if you need any adjustments or maintenance.